Topic-icon Problems with page focus after clicking on stars

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22 Sep 2016 04:35 #3129

Yes, Please let us know after trying it on a different template.


Thanks
Daniel

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21 Sep 2016 19:17 #3128

Thanks Daniel,

I deleted all the reviews and it then showed that ratings was in fact enabled. I disabled the rating but that also seemed to remove the option for the reviewer to enter a name and e-mail with the only field visible being "Comment". I tried various combinations but every time I enabled rating and clicked on the stars it would jump to the top of the page. I have disabled vReview on this live site and will experiment on a development version of it for now. I will try on there with a different template but the one in use is a special accessible one so I can't really change that. I will let you know how I get on.

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21 Sep 2016 14:28 #3126

If you would delete all the reviews submitted so far on this profile, Then You would be able to enable rating from the same field where you see "Can not be changed"


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Daniel

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21 Sep 2016 14:21 #3125

Thanks for the quick reply. Under Profiles / Review Settings - Enable Rating says "Can not changed"

Is there some other place it should be enabled?

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21 Sep 2016 07:08 #3123

Hello,
Right now rating is not enabled on your site, Please enable rating and then test. If you find the issue, Please try the same with another template. It's quite possible the template is conflicting with it.


Thanks
Daniel

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20 Sep 2016 23:37 #3120

I have a review option for each property listed on a page. When a customer clicks on the stars to rate it the focus shifts to the top of the page and it appears the rating is blank. Most then fill in that review without noticing it is for the wrong property as the one they were trying to review if further down the page. Clicking on any of the stars seems to activate all stars on that page. Grateful for any suggestions

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