Problem to validate t subscribed Email ID to verify my Subscription on WDMtech

I´m still waiting for an answer, please help me asap.

ok, I saw that in another case you sent a different package version of vquiz to another user. (www.wdmtech.com/forum/vquiz/1219-can-t-v...tion-on-wdmtech#5126) Is it possible to do that? maybe if you can send me the latest version of the package or another version of the package to see if that fix the issue.

according to the refund policy: To rectify the issue, FTP and admin login credentials are mandatory (TeamViewer and VPN or any remote desktop are not allowed), if you can not provide login details then, unfortunately, Refund cannot be processed.

We can use a team viewer connection to verify the issue please let me know ASAP.

That solution didn´t work and I can´t provide you the credentials for the FTP server for security reason. I read in another topic that you send a package with the latest version to another user to fix the issue. let me know if you can do the same to fix my problem or I´d have to ask for a refund.

I bought the vquiz but when I try to validate the subscription on WDMtech nothing happens. I have a loading animation for a few seconds and nothing. I need to fix this today.