cannot retake quiz as admin
- Ferry Ridderhof
-
- Offline
- New Member
-
- Posts: 9
Thanks Daniel. That solved my problem.
Please Log in or Create an account to join the conversation.
- Daniel
-
- Offline
- Administrator
-
New version i.e. 2.5.10 has been launched, Please download and install it on your website.
Thanks
Daniel
Please Log in or Create an account to join the conversation.
- Ferry Ridderhof
-
- Offline
- New Member
-
- Posts: 9
Great. Is there any way to resolve this temporarily? I need to test the quizes by taking them several times.
Please Log in or Create an account to join the conversation.
- Daniel
-
- Offline
- Administrator
-
Hello,
We are going to launch a new version i.e. 2.5.10 within this week, It will resolve the issue.
Thanks
Daniel
Please Log in or Create an account to join the conversation.
- Anthony Geselle
-
Topic Author
- Offline
- New Member
-
- Posts: 15
they did something in my backend, I do not know...
Please Log in or Create an account to join the conversation.
- Ferry Ridderhof
-
- Offline
- New Member
-
- Posts: 9
Can you share what was the solution?
I can only take a quiz 1 time for any user.
Attempts are set to 0
Publish dates are good
Acces is public
Please Log in or Create an account to join the conversation.
- Anthony Geselle
-
Topic Author
- Offline
- New Member
-
- Posts: 15
Daniel, just tried again, it seems to work now!
Please Log in or Create an account to join the conversation.
- Anthony Geselle
-
Topic Author
- Offline
- New Member
-
- Posts: 15
Daniel, I still cannot retake the test. Please try again, I have sent you the information...
Please Log in or Create an account to join the conversation.
- Daniel
-
- Offline
- Administrator
-
Hi,
It's working correctly at our end. If attempts are set 0 there won't be any restriction for logged in / non logged in users. If you are still having the issue, Please share your backend & FTP login credentials via Contact us form, We'll look into it.
Thanks
Daniel
Please Log in or Create an account to join the conversation.
- Daniel
-
- Offline
- Administrator
-
Hi,
No It's not how it works. In both cases Guest users or Logged-In users, it works the way you set the parameters in Quiz settings in backend. If the attempts are set to 1 then users can play it only once irrespective of login status. We'll look into it and update you once the issue is rectified.
Thanks
Daniel
Please Log in or Create an account to join the conversation.
- Anthony Geselle
-
Topic Author
- Offline
- New Member
-
- Posts: 15
quick follow up: does this mean that a logged in user can only take each test once? can the quiz be set so logged in users can retake the test anyway?
Please Log in or Create an account to join the conversation.
- Anthony Geselle
-
Topic Author
- Offline
- New Member
-
- Posts: 15
nevermind, when I turn the site online and do not log in, everybody can take the quiz...
it works as intented! thank you!
Please Log in or Create an account to join the conversation.
- Anthony Geselle
-
Topic Author
- Offline
- New Member
-
- Posts: 15
hi! I have created a simple quiz on an offline site (where I login as admin) but I can only do the quiz once...
when I try again, I get: You are not Authorized User, Or May be Your access Attempts are Exceeded.
I then delete the results and then I can retake the quiz...
I have set "Set Attempted For This Quiz" to blank (it turns it into a 0) ...
In my setup, the customer would have to be able to retake the quiz as much as they want. Even without logging in... It is just a test at this stage, I do not even need the certificates yet...
I really hope this is possible?
Please Log in or Create an account to join the conversation.