Topic-icon Error on Import Menu

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18 Apr 2017 10:54 #4153

Hello,
Can you please share the screenshots of export / import Menu profile settings here or Please share your backend & FTP login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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18 Apr 2017 10:14 #4152

Hello,

On the ancient Servor, which i must have the data, there is not vdata, because it's a joomla 2.5.28.
So i migrate the ancient servor, and then install vdata on it.

However, on a servor test, i have a new menu that i must put on the new servor.

In fact, to answer to your question, i delete the Menus on the new servor, using Joomla baskend.
And yes, i can see all Menus in administrator.

Thanks

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15 Apr 2017 12:36 #4149

Hello,
I can see there are two issues when you are importing the Menus.

1. The component is not installed on your site for which you are trying to import few particular Menus.
2. Parent Menu is not found on your website for a few particular Menus you are trying to import.

How did you delete the Menus. Using Database or using Joomla backend? Can you see all the Menus in administrator section?


Thanks
Daniel

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11 Apr 2017 14:22 #4135

Hello,

Could you be more clear ?
What do you mean when you say all the components ?
For informations, on the joomla site destination, i've got the same configuration.

Thanks for your answer.

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11 Apr 2017 14:07 #4134

Hello,
You must have all the components ( whichever is associated with the exported Menus ) already installed on the website where you are importing the Menus.


Thanks
Daniel

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11 Apr 2017 13:56 #4133

Hello,

I try to import Joomla Menu, and i get this message :
#Date: 2017-04-11 13:53:04 UTC
#Software: Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

#Fields: datetime priority clientip category message
2017-04-11T13:53:04+00:00 INFO 46.218.167.138 com_vdata Import Profile title - Import Joomla Menus
2017-04-11T13:53:04+00:00 INFO 46.218.167.138 com_vdata Import Table - #__menu
2017-04-11T13:53:04+00:00 INFO 46.218.167.138 com_vdata Import Format - CSV
2017-04-11T13:53:05+00:00 ERROR 46.218.167.138 com_vdata component_id - reference data not found on local server
2017-04-11T13:53:05+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server
2017-04-11T13:53:05+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server
2017-04-11T13:53:05+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server
2017-04-11T13:53:05+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server
2017-04-11T13:53:06+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server
2017-04-11T13:53:06+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server
2017-04-11T13:53:06+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server
2017-04-11T13:53:06+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server
2017-04-11T13:53:06+00:00 ERROR 46.218.167.138 com_vdata parent_id - reference data not found on local server

When i import, i deleted before the menu in my joomla destination.

Thanks for your help

Sabrina

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