Topic-icon Buttons do not work on 3.5.1

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25 Jul 2016 10:18 #2902

Hi,
Please share your backend & FTP login credentials via Contact us from, We'll look into it.


Thanks
Daniel
Last Edit: 25 Jul 2016 10:23 by Daniel.

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  • Martina Schneider
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25 Jul 2016 10:08 #2901

Hi,

unfortunatly I have got the same issue. The next/send button doesn't work. My Joomla version is 3.6.0 and I use the newest version of vQuiz (just downloaded it last Thursday). The "jQuery"thingy work neither.

It seems to be the same Problem as Dieter's. First Quiz page is shown but that's it.

Do you have any idea how to solve that?

I am thankful for any help.

Martina

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20 Jun 2016 06:30 #2752

:) Thanks a lot for the great support. Although the jQuery did not help, I appreciate that you went through the site files and spotted the conflict in the template js. Thanks again. :cheer:

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16 Jun 2016 09:06 #2741

Hello,
Please disable load jQuery option in vQuiz configuration and try again as per the screenshot attached. If it still doesn't work Please share your backend & FTP login credentials via Contact us form, We'll look into it.


Thanks
Daniel
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16 Jun 2016 08:42 #2739

I have exactly the same problem. The first installation with the latest vQuiz version in Joomla 3.5.1 shows only the starting quiz page with the continue button, but the button does not react/inactive. Please let me know if you can fix this within a week otherwise (sadly to say) a refund is the alternative. Thanks alot.

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04 Jun 2016 10:29 #2703

Please download the latest package. It would hopefully resolve the issue at your end. Please uninstall the previous one before installing this package.


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Daniel

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  • Joris van Elferen
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02 May 2016 14:46 #2487

You must surely understand that a policy stating that you get access to a company server is beyond unreasonable. I can't help it that the product you are selling doesn't measure up to what you say. The product simply doesn't work!. This is the last time i kindly request a refund. If you don't refund, I'll hand the manner over to the the creditcard company.

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02 May 2016 13:20 #2485

Please check the last point mentioned in your message itself.

"if you cant provide FTP and admin details then we will not refund"


Thanks
Daniel

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  • Joris van Elferen
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02 May 2016 10:22 #2483

I did, I don't see a problem for the refund. Case is simple... I bought a plugin wich is advertised for Joomla 3.x. The plugin doesn't work as advertised so I ask for a refund.

our client didn't go for it.
You've changed your mind.
You've decided our Products is "Not what I need".
You've decided to stop using Joomla.
Your server does not meet minimum system requirements.
You don't have the time to implement product on your site.

You've found a different solution. --> only because your product doesn't work
You made some customizations and modifications and now our product isn't working.
Any refund requests made AFTER the 14 day period will NOT be considered for a refund. --> did that almost two weeks ago
You are testing / using on a localhost and cannot get it to work.
You experience script conflicts with other 3rd party software connected to or installed on your Joomla website (Templates, Components, Modules, and Plugins).

For solving the issues FTP and admin login details are mandatory (teamviewer and VPN or any remote desktop are not allowed ) if you cant provide the ftp details and admin then we will not refund in this case. --> Lets see.... grant a third party access to the company server...... Don't think so....

Last Edit: 02 May 2016 10:23 by Joris van Elferen.

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02 May 2016 09:27 #2473

Hi Joris,
Please check the Refund Policy here: www.wdmtech.com/return-and-refund-policy


Thanks
Daniel

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02 May 2016 08:13 #2472

Hi Daniel,
That is way too much work for the plugin to work, there are more plugins that offer quizzes. So I want to ask for a refund since the product doesn't work as specified.

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19 Apr 2016 14:08 #2408

Hi Joris,
Can you create a copy of your site on any development server of yours, so that we could check it there, Then you can copy the changes yourself to your live site.


Thanks
Daniel

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19 Apr 2016 13:50 #2407

Hi Daniel,
Thank you for your reply. Unfortunately the solution didn't help. I'm sorry to say that our company can't grand access to third parties to our server. I'm sad to say that the conclusion is that the great product you are offering doesn't work in our environment. Unless there is an other option Iwould like to ask for a refund.

with kind regards,

Joris

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19 Apr 2016 12:19 #2405

Please check the attached screenshot. Disable jQuery loading in vQuiz configuration and check if It's working fine now. If it still doesn't work. We'll have to check it on your server.

Attachment ScreenshotatApr1917-48-08.png not found


Thanks
Daniel
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  • Joris van Elferen
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19 Apr 2016 07:10 #2404

i'm sorry but I can't do that.... its a company website...

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19 Apr 2016 00:24 #2403

Hello,
I apologies for the inconvenience, Please share your FTP & backend login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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  • Joris van Elferen
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18 Apr 2016 21:44 #2401

I've got 3.5.1 also and my test won't start.

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16 Apr 2016 04:19 #2391

Hello Lucas,
Please share your FTP & Backend login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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  • Lucas Pacukovski
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15 Apr 2016 21:35 #2390

...and I don't have jQuery.

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  • Lucas Pacukovski
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15 Apr 2016 21:13 #2389

Buttons do not work on 3.5.1

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