Topic-icon First ever installation issue / some more issues ...

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04 Jan 2022 07:34 #7542

HI,

Apologies for any inconvenience caused!

We'll check and correct and zip package naming.

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01 Jan 2022 18:07 #7538

The current vQuiz is in a zip package
You need to unzip the file then install the zip file in the main zip package
Most places say ie vQuispackage.zip , thenthey say unzip first
For some reason, the support team does not understand customers
It is next to impossible to get a response from them

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23 Mar 2021 14:07 #7468

Hi,

1. Deprecated Error - Please create a support ticket at: store.wdmtech.com/support-tickets/submit-ticket

Send us your admin & FTP login credentials in support ticket. We'll get it right.

2. You can also create a support ticket at: store.wdmtech.com/support-tickets/submit-ticket for any issue you have.

3. Both the extesnsions should be installed and work. I'm not sure what went wrong with vQuiz2.9.12_Package_All_Extensions.zip

vQuiz2.9.12 is latest version, it would be better to use vQuiz2.9.12. We'll set up for you.

4. When you purchase any of our extesnsion, you have lifetime license to use it. Once you installed and validate is on any domain you can use it lifetime. Each time you install in any domain it will require validation. To validate it you must have an active subscription.

More explanation: If you install and validate it on 10 domains within active subscription period, it will run on all domains lifetime. But once your subscription has expired you can not validate it on any domain.

You can cancel your subscription by logging in your PayPal account.

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  • Daniel Paschmann
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23 Mar 2021 09:19 #7465

Missed one word:
Please review the Installation section for vQuiz in the documentation: It is giving procedure hints (e.g. file names) which don't exist!

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  • Daniel Paschmann
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23 Mar 2021 09:16 #7464

Just installed the vQuiz for the first time.
The control panel (in backend) shows the following problem. I didn't modify anything yet.
It's not very inviting if some new installation start with an error message. What does that mean?

Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /var/www/vhosts/web610.lex.servertools24.de/html/yachtsegelschule-karlsruhe.de/administrator/components/com_vquiz/help/drawchart.php on line 1297

Is the forum the only path to get in contact with the technical crew or is there also some This email address is being protected from spambots. You need JavaScript enabled to view it. email address?

My purchase allowed to download two zipped files: vQuiz2.9.12_Package_All_Extensions.zip and pkg_vquiz_v2.5.34.zip. But only latter could be installed. What is the first for??? And why can't I install that if it is offered to be downloaded?

Please review the Installation section for vQuiz: It is giving procedure hints (e.g. file names) which don't exist!

Guys, that doesn't seem to be promising. You have to be more precise.

Next is a question to This email address is being protected from spambots. You need JavaScript enabled to view it.: Why do you require a subscrition without any option if I purchased a lifetime license? Also please tell me how and where to cancel the subscription on your internet site.

Please answer all my questions. Thank you. Waiting for your response

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