Topic-icon Trivia Certificate Error

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07 Mar 2018 07:38 #5657

Hello,
Please share the login credentials again via Contact us form as the previously shared details not working. Communicated the same to your Email address on the same day, but We haven't received any Response. Please check and revert back to the email.


Thanks
Daniel

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01 Mar 2018 21:55 #5626

Hi Daniel,

Here are the two quizzes I lost. I reinstalled your product and was going to recreate them from scratch, but the results don't show and the last page spins after going through.

Please do not restore my entire site. I would like to get these where they were. If you give me instructions on how to restore from a back up, I have all the necessary files to go back to Monday for vQuiz.

Otherwise, if you want to reinstall and recreate these two quizzes, I would very much appreciate it.

Thanks for your help.

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01 Mar 2018 20:13 #5625

Also, how do I share my credentials securely?

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01 Mar 2018 20:13 #5624

Thank you, Daniel. What I need is for the product to be restored where it was. Not only the two quizzes I have got lost, I recreated one and it is not working.

I am extremely upset about this. Why is your product not going back to my restore point? Can you please explain this?
Thank you.

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01 Mar 2018 19:58 #5623

Hello,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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01 Mar 2018 18:16 #5622

Hello,
I did the update and only the module loaded. My entire website broke because of your product.
I reinstalled vQuiz and when I tried to import your quizzes, they did not import correctly.
I am now having to restore to a version from 3 days ago because your files broke other things.
vQuiz is showing the incorrect quizzes and short of having to recreate them, I am at a loss on how to import them.
Please let me know how to import quizzes correctly.
Thank you.

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14 Feb 2018 13:20 #5485

Hello,
Please download the latest version i.e. 2.5.20


Thanks
Daniel

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12 Feb 2018 08:15 #5467

Thank you, Daniel. I understand what you are saying. The problem is that the certificate for the Trivia is not feeding the tag correctly, as I mentioned. The certificate for the Personality is taking the results tag correctly.

So, if I want to email the results and put the tag {categoryscore}, it works for the results on the browser but it does not work for the results on the certificate.

The certificates are useless if they don't contain results. How can I fix this error?
Thank you for your help.

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12 Feb 2018 07:04 #5464

You can change the original keyword as well. You are not restricted for not changing this. If you are going to use different types of Quizzes. You also have the option to create separate Certificates for Each Indidulal Quiz on Add/Edit Quiz page.


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Daniel

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10 Feb 2018 18:38 #5460

I did. This was the original word in the certificate - I did not change it.
I double-checked it, too.
Please advice.
Thanks.

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10 Feb 2018 17:24 #5459

Hello,
Please check the keywords available alongside the Certificate template in Quiz settings. You will find various keywords to display the score. Each work for the different type of Quiz. {categoryscore} keyword works only if you have chosen category score answer type in Trivia Quiz.


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Daniel

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10 Feb 2018 16:51 #5457

If I do that, then the results will not show up then?
This is how the results are coded, why is it not working for the certificate?

Can you paste the correct code for the Trivia certificates, please.
Thanks.

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10 Feb 2018 15:36 #5455

Hello,
Please remove this keyword from the certificate template in Quiz settings in backend.


Thanks
Daniel

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10 Feb 2018 08:58 #5454

Also, notice that the words CATEGORY and SCORE are not appropriate centered in the table.

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10 Feb 2018 08:56 #5453

After taking a Trivia Quiz, the results show correctly on the browser, but the quiz certificate shows the tag "{categoryscore}" instead. See screenshot and certificate of the same results. How can this be fixed? Thank you.

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