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19 Mar 2018 12:38 #5726

This wasn't in the first version I downloaded, however once you guys had tweaked on our website the function appeared with the newer version.

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19 Mar 2018 12:22 #5724

Hello,
Right now there isn't any option available for this. However, we'll include it in the next version.


Thanks
Daniel

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19 Mar 2018 11:45 #5721

IS there a way to only save the output design in one format? it is far too confusing to let this to the customer to decide, they just want to click save and be done with it

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01 Mar 2018 06:26 #5611

Hello,
It's a CSS conflict with your Template, Please share your backend & FTP login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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01 Mar 2018 01:17 #5607

roy wrote: Hi, Thanks but now i have the samne [roblems with the layout again

1. when clicking design online the canvas is not showing well. The product is to much to the right and the canvas is to small. (tested mug layout and custom layout)

2. the buttons on the product page are not showing correct.

Not furter looked at it yet.


hello , I have same problem, what is the solution

ver VirtueMart 3.2.12

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28 Feb 2018 13:58 #5599

Hi,
It has been corrected on your Website, Please check...


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Daniel

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  • roy
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27 Feb 2018 15:50 #5590

Hi You already have them!!!!

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27 Feb 2018 14:00 #5589

Hi,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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  • roy
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26 Feb 2018 15:15 #5577

Hi, Thanks but now i have the samne [roblems with the layout again

1. when clicking design online the canvas is not showing well. The product is to much to the right and the canvas is to small. (tested mug layout and custom layout)

2. the buttons on the product page are not showing correct.

Not furter looked at it yet.

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26 Feb 2018 14:43 #5574

Hi,
Latest vDesigner has been sent to your Email address, Please check this version.


Thanks
Daniel

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  • roy
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24 Feb 2018 12:48 #5558

Hi,
can you explain to me how than?
After making a design and add to cart i only get WITH background.

Also why is it posible for the client to choose the output when adding to cart (jpg, png and pdf)

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  • roy
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03 Feb 2018 18:38 #5429

Thanks for the fast reply

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03 Feb 2018 13:57 #5427

Hi,
Yes, The final output would be print ready. Admin gets the design with or without background.


Thanks
Daniel

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  • roy
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03 Feb 2018 13:29 #5426

Hi a pre-sale question

How will the final output file look like?
I have read the forum and i want to know if the output is print ready or not.
With other words when a costumer orders a shirt will the design file be with the standard t-shirt background or will it only be the design they made that has to be printed on the t-shirt?

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