Topic-icon Can't Import Categories

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29 Nov 2018 12:27 #6544

Hi,
Please check if root category is there in the exported data. If It's there, please remove it from the CSV file ( if CSV is chosen ) else add a filter in category profile on id to not export the root category.


Thanks
Daniel

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  • Zane Hrynewich
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29 Nov 2018 12:06 #6542

Hi,
I'm attempting to import categories into a brand new site with only 1 pre-existing category, with a unique alias completely different from any category on the site I am exporting from. When I try to import, I get this message:

Another category with the same parent category has the same alias (remember it may be a trashed item).
Import Failed


I have checked Trash & Archives on the new site & no other categories exist. Please advise.

Thanks in advance.

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